Mortgage broker answering service

FAQS

• How does a mortgage broker answering service work?

  SignMore ensures every client call is answered professionally 24/7, 365 days a year. Simply forward your calls, and our live receptionists will follow your custom script and call flow. We can also qualify leads, make outbound calls to warm and hot prospects, and schedule appointments.

• Why should mortgage brokers use an answering service?

  Missed calls = missed opportunities. With a mortgage broker answering service, every lead is answered and qualified, increasing conversions and building client trust. It’s a must-have tool for any mortgage broker.

• What’s the difference between an in-house assistant and an answering service for mortgage brokers?

  An in-house assistant comes with salary, benefits, and training costs. SignMore’s answering service for mortgage brokers offers a cost-effective, 24/7 solution with industry-trained professionals, without the overhead

• Can SignMore handle high call volumes for busy mortgage brokers?

  We specialize in handling high call volumes with staff across the U.S., plus overflow support in Canada and the U.K. Whether you receive a few calls a day or thousands, we’ve got you covered.

• Do SignMore receptionists have experience with mortgage industry terminology?

  Our live receptionists handle calls for mortgage, real estate, and property businesses daily. You can also provide FAQs and notes to ensure key terminology and business details are understood. We’re the only choice for top agents, mortgage brokers and property managers across the country.

• Can SignMore’s answering service integrate with my CRM or scheduling software?

  Yes. We integrate with most CRMs and scheduling tools, keeping your workflow efficient and organized.

• Is SignMore’s answering service available on weekends and after business hours?

  Yes! We provide 24/7 coverage, including evenings, weekends, and holidays at no extra charge.

• Will the answering service book appointments directly in my calendar?

  We can schedule appointments directly in your calendar through your preferred software, or you can use Setmore (included free with every SignMore plan).

• Can SignMore’s answering service prioritize urgent or high-value leads?

  Absolutely. We can identify and escalate high-priority leads based on your set criteria, ensuring you respond quickly to the most valuable opportunities.

• How long does it take to set up my answering service?

  We can start answering your calls instantly. Full setup, including custom scripts and onboarding, is typically completed within 48 hours.

• Are there any hidden fees with your service?

  There are no hidden fees. Just transparent, flexible pricing tailored to your needs. You can track usage and billing anytime via the SignMore app, and we’ll notify you when you’re approaching your minute limit.

• Can SignMore handle multilingual clients?

  Our live receptionists provide support in English and Spanish, including live chat.

Can't find the answer to your question? Call us now: 800-924-9679 or email us at hello@signmore.com